CHOWDHURY, Farjana Parvin; MAZMUM, Md Fahami Ahsan; AKTER, Most. Sadia. Exploring Factors Influencing Behavioral Intention to Use Chatbot Services in the Banking Industry of Bangladesh. Bangladesh Journal of MIS, Dhaka, Bangladesh, v. 11, n. 02, p. 23–48, 2025. DOI: 10.61606/BJMIS.V11N2A3. Disponível em: https://bjmis.du.ac.bd/index.php/about/article/view/68. Acesso em: 29 apr. 2026.